Privacy Policy

Beyond Massage Therapy (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or book our services.

1. Who We Are

Beyond Massage Therapy is a UK-based massage therapy service provider. If you have any questions about this policy, you can contact us using the details below.

2. Information We Collect

We may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Booking and appointment details
  • Health information (only if relevant to treatment safety)
  • Payment confirmation details (via third-party providers)
  • IP address, device type, and browser information

3. How We Use Your Information

We use your data to:

  • Manage bookings and appointments
  • Provide safe and effective massage therapy services
  • Communicate appointment confirmations and updates
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under UK GDPR on the basis of: contractual necessity, legal obligation, legitimate interests, and consent (where applicable).

5. Health Data

As a massage therapy provider, we may collect sensitive health-related information. This is used only to ensure safe treatment and is handled with strict confidentiality.

6. Payment Processing

We do not store full payment card details. All payments are processed securely by trusted third-party payment providers.

7. Cookies

Our website uses cookies to improve user experience, analyse traffic, and support functionality. You can disable cookies through your browser settings.

8. Data Sharing

We do not sell your personal data. We may share information with:

  • Booking systems
  • Payment processors
  • Website hosting providers
  • Legal or regulatory authorities if required

9. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

11. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. Contact Us

Beyond Massage Therapy
Email: justin@beyondmassagetherapy.co.uk
Phone: 07729559041
Location: Brighton & Hove, UK